Stoneleigh Recovery Associates

Successful Recovery with Accountability

Stoneleigh Recovery Associates was founded in 2007 with a principal focus on Primary Credit Card Collection. Stoneleigh Recovery Associates leverages state-of-the-art technology and a commitment to superior performance to provide our clients with professional, efficient and high-return debt recovery services.

Achieve the highest results

  • Corporate Management

    The Stoneleigh Recovery Associates management team has over eighty years of combined collection, portfolio, sales, and marketing management expertise – experience acquired while working for some of the largest and most respected collection agencies and Fortune 500 companies in the United States.

    The Company's success has been achieved through the execution of multiple portfolio strategies that have resulted in 60% annual growth for the past three years.

  • Technology & Security

    The foundation of Stoneleigh Recovery Associates collection services is an advanced, fully redundant computer network protected by real-time, anti-virus spyware and IDS/IPS systems.

    Our server facility is safeguarded through video surveillance, electronic key lock and motion detectors and a climate-monitoring and control system. Telecommunications are run through two separate access providers for fail-safe redundancy.

  • Integrity & Confidentiality

    Stoneleigh Recovery Associates meets or exceeds SSAE-16 rated auditing standards.

    Our employees are continually evaluated to ensure adherence to published standards for ethics and professionalism.

    Client information is held sacrosanct. Management regularly monitors employee behavior to ensure strict compliance with all proprietary policies and procedures in regards to the privacy of client information.

Mission Statement

The mission of Stoneleigh Recovery Associates, LLC, is to secure client portfolios and liquidate debt at a profit, through the integration of state-of-the-art technology and superior, client-focused performance in compliance with SSAE-16 guidelines.

Operating Philosophy

SRA respects the dignity of each employee's position. Our philosophy is embedded in the belief that hard work and dedication to the Company's goals will be rewarded with fairness and professional growth.

New Client Methodology

Stoneleigh Recovery Associates' new client methodology is to:

  1. Accept a small placement volume from a new client.
  2. Build a customized collection team around the client's needs.
  3. Measure the collection success versus the client goals.
  4. Grow the placement volume on a ratable basis.

Our Environment

Stoneleigh Recovery Associates SRA's physical offices are located in Lombard, Illinois, in a commercial office park 22 miles west of Chicago and 15 miles southwest of O'Hare International Airport. We occupy 23,500 sq. ft. in a free-standing 34,000 sq. ft. building, giving SRA the ability to expand their physical space as the business continues to grow.

SRA currently employs approximately 100 collectors, managers, and support staff. We continually strive to create a "green" office environment, by purchasing recycled and environmentally-friendly products whenever possible.

Privacy Policy

This Privacy Policy discloses the privacy practices for Stoneleigh Recovery Associates, LLC. This notice applies solely to the information collected by this website. It will notify you of the following:

  1. What personally identifiable information is being collected form you through the website, how it is used and with whom it is shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, use, and Sharing

We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will only use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to fulfill your request, e.g. to mail a letter.

Your Access to and Control over Information

You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job ( for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at 866-724-2330 or via email at: legal@stoneleigh.biz

Accreditations

  • Association of Credit Collection Professionals

    Association of Credit Collection Professionals

    Founded in 1939, ACA establishes industry standards for ethics. Includes more than 5,500 members worldwide.
  • SSAE-16 Certified

    SSAE-16 Certified

    SSAE-16 Certification is the highest auditing standard developed by the AICPA for the Debt Collection Industry.
  • Debt Buyers Association

    Debt Buyers Association

    DBA Company Certification Number C1503-1038

    DBA International is a non-profit trade association with a gold-standard Certification Program requiring members to abide by strict industry and ethical requirements.

Inquiries

Let SRA demonstrate our ability to partner with your business to provide a customized program that delivers optimum liquidation rates for your consumer and commercial collections.

Inquiries and RFIs should be directed to:

Mark Savoie
VP Business Development
(952) 657-5026