Episode Two: Phone Disputes reviews best practices for discussing a consumer’s dispute over the phone, helping facilitate a quick dispute resolution while at the same time avoiding any potential FDCPA violations.
Two Debticated Attorneys is a podcast for the ARM industry. Hosted by Kelly Knepper-Stephens and Nicole Strickler, each episode dives into the often competing considerations of an in-house counsel and an outside defense counsel. Kelly currently serves as General Counsel & Chief Compliance Officer for Stoneleigh Recovery Associates. Nicole serves as a Partner at Messer Strickler. The podcast can be found on iTunes, Google Play, SoundCloud and Podbean.
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