Companies both large and small encounter similar challenges when it comes to deriving ways to assist their delinquent customers and communicate a sense of urgency to make payments prior to their account being charged off as a bad debt. Stoneleigh Recovery Associates third party collection service effectively communicates with delinquent customers during these periods, the goal is to assist our clients in decreasing their net write offs and the burdensome cost and effort of collecting after charge-off.
We consult with you to prior to placement to ensure the data supplied will assist SRA in providing a service that is efficient and effective to collect the largest percentage of delinquent accounts possible. Implementing a proprietary data “skip” waterfall allows SRA to reduce contact time and dramatically reduce the inactive time due to inadequate information available to locate the customer. Our skip locating process coupled with third party collection notices and directed outbound calling campaigns provides our clients with a solution to achieve the greatest contact rate and collect from the largest percentage of delinquent customers.